Type of phone: iPad Air - 5th Gen (iOS 17.4.1)
Details of your issue: (e.g. what is happening and where? what were you doing in the game when this happened? are you consistently experiencing this problem?)
Game is crashing to the iPad Home Screen while playing. App remains in the active apps when I swipe up to see all open apps. Clicking on it though doesn’t return me to the same moment I was at before the game closed/crashed…it brings me back to the concerned ape white logo screen.
It tends to occur when I’m in the inventory or menu screen (crafting for example) or performing actions like chopping trees/watering crops/giving gifts.
I use a DS4 controller over Bluetooth and it’s fully charged which stays connected. The crash happens on the farm, in the town, the mine, etc. I can play for an hour and no issue sometimes, but other it crashes after just moving things in a chest at the start of the day. Just a few minutes ago, I lost all of my Summer day 1 progress at 12:30am. It was fine all that day until the very end as I was watering plants before running to bed.
I’ve noticed it may be when additional input from the controller like the D-Pad is pressed while in the menu. Maybe I’m hitting two at a time or a strange combo? Not quite sure. It’s definitely gotta be controller related though as I when I try to play without it, it seems to be ok.
Screenshots/video: (highly encouraged)
On the day of your issue, did you load your game through the Load Game menu (you wake up in the bed)? Or was it an "emergency load" (i.e. one where you start mid-day wherever you left off)?
This was a normal, freshly loaded game from the start screen and the day begins in the bed. This is the standalone paid version from the iOS App Store and not the Arcade one (I don’t have access to Apple Arcade to test that version of the game).
Any other info that might be relevant: (additional details that maybe don't fit in the main issue or something you think might be related).
I do also have the Magic Keyboard attached as well, but it plays fine when no controller being used and the keyboard on. I do sometimes use the touchscreen of the iPad to move things in the inventory since it’s faster than moving the item around with my controller cursor. I have closed all of my other apps. Restarted my iPad multiple times. Then reopened the game, but it will still randomly crash when giving input commands from the DS4 controller. I forgot the DS4 and then paired it again with my iPad. The controller works fine in my other games like Chrono Trigger, Secret of Mana, Adventure of Mana, FFTactics: WotL, etc.
Quick addition to this:
I took my Switch Pro controller and added it to my iPad through Bluetooth. I started the same Summer day 1 of year 1. I opened my chests and was taking out the tools/seeds I would need to redo my work from before. I checked the crafting window to see how to make a mayonnaise machine…then I swapped tabs to the relationships, then back to the crafting tab. After which, I went to close the window using my controller button and the game crashed back to the iPad Home Screen. App was still open in active apps. Not even an in-game hour passed from opening the game.
