PlayStation Splitscreen got stuck and now crashes game

Me and my wife play co-op and, during our last session, we passed out in the volcano at the first dwarf room (level 5 i think). I was sent back to our house but she spawned out of bounds right beside the room we passed out in. We reset the system and now everytime we try to load her character in the game crashes.

Any suggestions on how to fix this? It would really suck if she had to start another character so late into the game.
 
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