Android [HELP] Black screen upon loading

[Brookeswon]

When I try to load up my only save file, it loads for a few seconds and then the screen is just black. I can hear the game music and my fireplace in my house. I've already tried restarting my phone and uninstalling the game. I'm on the mobile app on Android.

 

[Greengrass]

Hi there! I play on android too, and this problem also occured to me several times. What I did to solve the black screen situation is making a new save, then exit back to the main menu. From there, load your old save like usual. Hope this helps.

 

[Coco_22]

I play on Android device and sometimes my screen go black while playing but I can still see some logos and I have to turn off the game without saving my progress
Help