Refund
- Thread starter KyleN
- Start date
ShneekeyTheLost
Rancher
That would be a question to ask of the vendor you got it from. Generally either Steam or GoG or whichever console store you got it from.
CherryLeafy101
Sodbuster
By play market do you mean the Google Play Store? If it's not available for download from the Play Store it's likely due to your device rather than the game or its publisher. Also you bought it a year ago, that's a bit late for a refund.
KyleN
Greenhorn
It's more about politics. Google Play does not say the reason why I can not install the application, but all my compatriots have this problem. Apparently the developers have banned downloading the game in my country. But then it would be nice to get a refund for a product that I can't use.
MissDandy
Farmer
I can understand that its frustrating that you can't get a refund for an unknown reason and also that you can no longer play, but if you had the game and used it for a year then asking for a full refund might not get you anywhere since you got some good use out of it. I'm not sure what country you're from, but I can't imagine that the game would have cost you more than a few dollars. This one might be a losing battle for you, but it's not like you paid an outrageous price in the first place for the game. At least here, the price for the game is more than reasonable.
Pangaearocks
Planter
Whatever is the cause of this, it is outrageous that you cannot use a product that you have bought. Well, loaned or gotten a service from, give us your firstborn, or whatever BS is in the terms these days. You have purchased a product, and should be able to enjoy that until the end of your days if you so wish. I hope you get it resolved one way or another.
KyleN
Greenhorn
Our government doesn't care about gay marriage. In fact, they are not even forbidden in theory.
I at least wanna clarify that ConcernedApe is not the one deciding which countries to put the game in-- if the game is not available for you, it is either a mistake or it's something with the platform/distributor
ConcernedApe can't give refunds, so it's up to the distributor (Google play, etc.). I've gotten a lot of emails about how people are buying the game and are unable to download it or they're given a prompt to purchase the game-- I've let ConcernedApe know about this problem and looking into the issue further, but again there's not much we can do because it's not really us that's doing it if that makes sense
ConcernedApe can't give refunds, so it's up to the distributor (Google play, etc.). I've gotten a lot of emails about how people are buying the game and are unable to download it or they're given a prompt to purchase the game-- I've let ConcernedApe know about this problem and looking into the issue further, but again there's not much we can do because it's not really us that's doing it if that makes sense
KyleN
Greenhorn
KyleN
Greenhorn
I found the reason for this problem. As expected in politics. From the beginning, I thought that it was the developers who blocked us from accessing the game, but as it turned out, Google Play itself banned the download of paid content, even if it was purchased earlier, long before the Ukrainian conflict. For a number of countries, any purchased games are now unavailable. Yes, that is, we bought them two, three, five years ago and now we cannot play them or get at least the money spent back. The Internet has already come up with bypasses for this blocking. I am writing to apologize to the developer for not checking the information initially. Though silently, he slandered you. I apologize.
imnvs
Local Legend
A mature response. Good on you, mate.