Mobile [HELP] Crash screen

[Efrenuz Lemon]

Good evening, today I was able to enter my game without problem, I saved it and then I wanted to enter again and the game does not load it, the message "loading" appears and after this a dark screen appears, a song from background only, does not display any images.

 

[kohlrak]

Good evening, today I was able to enter my game without problem, I saved it and then I wanted to enter again and the game does not load it, the message "loading" appears and after this a dark screen appears, a song from background only, does not display any images.

Not crash, just frozen. Crash means the game refuses to continue. Does it happen consistently when you try it again? If so, could you upload it your save?