dhiayya
Newcomer
I am following up on my refund request for Stardew Valley, which I first submitted on October 28, 2026, at 01:17 GMT+7. Today is November 1, 2026, and I would appreciate an update on the status of my request.
I would also like to express my concern regarding the payment process. At the time of installation, my ShopeePay balance was insufficient to cover the purchase. However, the transaction still went through, and the amount was apparently charged through a deferred billing mechanism instead of being declined.
This was unexpected and confusing, as I was under the impression that the installation or purchase would not proceed if sufficient funds were unavailable. I did not knowingly intend to make a purchase under these billing circumstances, and I believe this payment process can be misleading for users who are unaware that a transaction may still be completed and charged later.
I respectfully request that Apple review my case and process my refund as soon as possible. I would also appreciate clarification regarding why the transaction was allowed to proceed despite my insufficient balance.
Thank you for your time and consideration. I look forward to your response.
I would also like to express my concern regarding the payment process. At the time of installation, my ShopeePay balance was insufficient to cover the purchase. However, the transaction still went through, and the amount was apparently charged through a deferred billing mechanism instead of being declined.
This was unexpected and confusing, as I was under the impression that the installation or purchase would not proceed if sufficient funds were unavailable. I did not knowingly intend to make a purchase under these billing circumstances, and I believe this payment process can be misleading for users who are unaware that a transaction may still be completed and charged later.
I respectfully request that Apple review my case and process my refund as soon as possible. I would also appreciate clarification regarding why the transaction was allowed to proceed despite my insufficient balance.
Thank you for your time and consideration. I look forward to your response.
