black screen

Hi so I just 100% the game according to the in game tracker and unlocked the new area where you get a cutscene with your spouse and are shown the end credits. Well when I went there it looked like this: I could be wrong but i am pretty sure it is not supposed to look like this. Through out the...

When I choose my saved game and hit either start from where I last left off or not, I get a black screen with music playing and it never changes. Any suggestions?