Solved [HELP] game crash on loading

[Ragheb]

every time I start loading my character I have the usual black screen with 'loading...' on the bottom left and then the game freeze and close (every time same thing only on that character) please help me its my main save file I don't want to lose it and quit
Edit: in the error logs it says (
Message: There is an error in XML document (1, 2193464).
InnerException: System.Exception: The specified Tile Index is out of range
)

 

[Ragheb]

Please help! <3

 

[Atravita]

This usually indicates a corrupted save. Try reverting to the previous save? See: https://stardewvalleywiki.com/Saves#Undo_the_last_save

 

[Ragheb]

umm, I'm a little confused and overwhelmed , I made it to the ''make changes ( step 7) '' and I don't know what to do after please help!!

 

[Ragheb]

I could maybe share the zipped save file for whom can help me , I really don't want to lose 70+ hours of gameplay !
Edit:

 

[Ragheb]

Any helpers it wold be much appreciated ! <<<<<<<<<<<<3

 

[Archibald_TK]

umm, I'm a little confused and overwhelmed , I made it to the ''make changes ( step 7) '' and I don't know what to do after please help!!

Hi!

There is no step 7 to undo a save, I believe you were reading the wrong part of the page and trying to edit your save :) Undoing your save is the part above and is only 4 easy steps; I'll copy them here for you:

For a save from Linux/Mac/Windows/Android:

1. Find your save files.
   You should see two files with an _old suffix in the name; if not, ask for help instead!
2. Back up your save folder just in case.
3. Delete SaveGameInfo and the file that looks like YourName_123456789.
4. Remove the _old suffix from SaveGameInfo_old and the file that looks like YourName_123456789_old.

Give it a try!

 

[Ragheb]

I appreciate the help but I already did the revert one day thing and I even see it changed when I load my saves, but unfortunately I still have the same problem with it : when I choose my save the usual black screen with loading in the bottom left then it freezes and closes...
PS: I did not have any lag/crash/fps/bug problems for the entire 70+hours game play but suddenly I played the game Saturday morning I saved the day went take a break came back in the evening and the constant crashing began :'(

 

[Kreeate]

I appreciate the help but I already did the revert one day thing and I even see it changed when I load my saves, but unfortunately I still have the same problem with it : when I choose my save the usual black screen with loading in the bottom left then it freezes and closes...
PS: I did not have any lag/crash/fps/bug problems for the entire 70+hours game play but suddenly I played the game Saturday morning I saved the day went take a break came back in the evening and the constant crashing began :'(

Hi,

Please make a zipped archive of the whole "rags_298136248" folder and then upload it here.

 

[Ragheb]

Hi,

Please make a zipped archive of the whole "rags_298136248" folder and then upload it here.

 

[Kreeate]

Thanks for the full save.

I have managed to load your save without any problems. I saved and advanced the game one day.
Attached is the new save folder. Replace your old save with this one and then please try loading your game again.
If you still have the same problem, then we at least know it is not the save file causing the issue.

I am running SDV 1.5.5 with SMAPI 3.13.2 ( no mods installed )

 

[Ragheb]

Thanks for the full save.

I have managed to load your save without any problems. I saved and advanced the game one day.
Attached is the new save folder. Replace your old save with this one and then please try loading your game again.
If you still have the same problem, then we at least know it is not the save file causing the issue.

I am running SDV 1.5.5 with SMAPI 3.13.2 ( no mods installed )

View attachment 7634

thank you so much regardless
but I followed along but same thing happened, what do I do!

 

[Kreeate]

thank you so much regardless
but I followed along but same thing happened, what do I do!

1. Please install SMAPI 3.13.2
2. Try to load your save again.
3. Upload your SMAPI log to this site (instructions are on the site)
4. Link your SMAPI log here please.

 

[Ragheb]

update: its fixed!!!!!!
the game had a missing file for some reason (I don't know how I managed to play 70 hours with it)
so as an act of desperation I reinstalled the game and now it worked so far!
I am sooooo thankful for everyone's help specially 'Kreeate' you are a saviour

 

[Tt0oNnYy]

Hello I am experiencing the same issue currently, may I know how you advanced the day for his save? I want to try if it will work