Switch Not Receiving Gems After Completing Qi Challenges

sailorblossom

Newcomer
I’ve completed two Qi Challenges within the timeframe (first challenge was Qi’s Prismatic Grange, second was Qi’s Cuisine) and I didn’t receive the Qi gems either time after completing them. When it happened the first time I thought it was just an error on my part and maybe I hadn’t paid attention and lost track of the days left even though I was pretty sure I’d completed it in time. Then today I finished Qi’s Cuisine with 2 days left and didn’t receive gems this time either. I tried going to the walnut room and opening the item exchange to make sure and I didn’t receive any gems at all.

My game version is 1.5.4.2, and it’s happened in single player both times. I haven’t had any other issues with my game before besides common ones like freezing in multiplayer or local play not working so I’m really not sure what’s wrong, but I’m very sad and scared to waste time to do another Qi Challenge just to not get the gems.
 

Cassialli

Tiller
Have you fully upgraded Ginger Island? Based on the wiki, Qi gems might not be available if you have not done so.
 

Herbs

Newcomer
This has happened to me too over a year later than OP. I'm playing on Switch. Has anyone else encountered this recently?
 
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