Just bought game on Xbox and it doesn’t work?

GingerHall

Newcomer
Hey so I’ve bought the game on Computer, Mobile, and now I’ve bought it on Xbox 1 since my iPhone screen is cracked to a million pieces and I’m too broke to afford a new computer since my 8 year old laptop just stopped working aha.
When the game finally installed I went in to play it but the game just crashes as soon as I open it. I tried uninstalling then reinstalling yet the same thing happens.

anyone know why?
 
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