Creator Response Did not receive order number email

[tintoleah]

My card was charged for the board game, but I never received an email with a confirmation number. I checked my spam and my trash to see if I accidentally deleted it. Is there anyway I can get another email to keep track of my orders?

EDIT: PROBLEM SOLVED! What happened is when I ordered, I paid with Apple Pay, which for some reason has an old email saved to it that I don't use anymore. The confirmation was sent to that email instead. I went ahead and retrieved that, and now I have my order number.

 

[Colito]

If you send an email through the contact form on the Shopify site, I'll help you out. If you already have sent an email, I'll respond soon, I am working my way through all the messages now. Sorry for the delay! If you got charged, then your likely good but either your email had a typo or it ended up in spam folder. I can resend, I just need to know your order number.

 

[tintoleah]

I sent an email through the contact form. Unfortunately, I do not have an order number since I never got an email to begin with. I believe the typo is likely what happened.