Android Amazon Luna

[Hambonesbar]

I play stardew valley on Amazon luna 1.6.8. I was having problems with my controller so after research I went to gamepad and tried to do auto detect and it went to force off. Now when I log into the game I get a cursor on the main page and I cannot move it. Not with a controller not with a keyboard nothing works I uninstalled and reinstalled on Luna but it's very restrictive and you don't see the back end can someone please help me

 

[Claire_svq]

I've had the same problem for 3 days! I'm desperate. It seems like no one else in the world uses Luna to play, I felt very alone in this 🥲 I don't know how to contact the technical service, I already wrote to them on their Instagram account but they ignored me

 

[amznjon]

Are you both playing on Android?

Otherwise, here is the Luna help page: https://www.amazon.com/gp/help/customer/display.html?nodeId=G24QJQ8LCD2GMUXE and on the left side, you can click "contact us" or use this link: https://www.amazon.com/help/qs/digital/contact.

 

[amznjon]

Try again, seems to be working for me now. If you are still stuck after changing the controller mode to "Forced on/off", i suggest you reach out to the Customer support using the links provided in my previous response.

PS: Note that Luna staff is active on the reddit if that is useful: https://www.reddit.com/r/amazonluna/