xbox multiplayer

My son and I play on the XBox and just finished the bundle for the abandoned Jojo Mart. Saw the cutscene. When we went to bed, it crashed!!! The prismatic shard is gone too since it was found that day! Huge disappointment. 😭 it also crashes when I request a divorce, glitched is the mines, ect...

So the game initially loaded up fine playing multi coop split screen, about 5 mins in total crash and back to Xbox Home Screen. Tried a second time, loaded up the farm and my gf couldn’t even select her character. Controller is fine both batteries replaced. Even tried swapping controllers to...