someone help me please?

我的开场模组不起作用，但我没有收到错误，有人经历过吗？请告诉我该怎么做，非常感谢。

Eu terminei dois pacotes no cofre e agora eu não consigo coletar as recompensa! Obs: eu terminei todos os pacotes do cofre

My switch game crashes everytime I give Lewis his Christmas gift on year four. Not sure what other info is needed.

I have had this farm for a while where i have 100+ hours and when i go into load, the save file no longer shows up. I have tried restarting the game, my pc and nothing works.