no cutscene

This is the first time I've used the cinema since unlocking it, and when I went to see the movie I got this error. I restarted the game and did pretty much everything again, but I still got the error a second time. I didn't get into the cutscene, and when I tried to go back in the door it said...

I recently had to make a new save because my last one didn't allow me To go to ginger island after completing the community center. Now In my new save I'm on winter 2, year one I'm very close to competing the community center but I didn't get krobus's cutscene for the magnifying glass the first...